Returns & Exchanges

At Phone Back Cover, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all our protective cases and accessories. If your cover doesn't fit perfectly or meet your expectations, we are here to help with a quick exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the item you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Place the phone cover in its original retail packaging, ensuring all screen protectors or promotional inserts are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects the returned case, we will process your refund to the original payment method or ship your new replacement within 3-5 business days.